Privacy Policy

Last Updated: 7/26/2024

Welcome to Arrive Club LLC ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arriveclub.com, purchase our products, or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or purchase products.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you voluntarily provide it to us when you create an account, place an order, or subscribe to our newsletter.

Payment Information We collect payment information, such as credit card number, expiration date, billing address, and payment method, when you purchase our products.

Automatically Collected Information We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and manage your orders, including sending you emails to confirm your order status and shipping details.
  • To personalize your experience on our site by presenting products and offers tailored to you.
  • To improve our website and customer service.
  • To send you promotional emails, newsletters, and updates if you have opted to receive them.
  • To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.

4. Your Privacy Rights

Depending on where you are located, you may have the following rights regarding your personal information:

  • Access and Update: You have the right to access and update your personal information that we have on file.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at info@arriveclub.com.